De Santis Martin Alvarez — Frequently Asked Questions | Pre-Order & Boutique

Have questions about pre-orders, boutique appointments or shipping? Find all the answers in the De Santis by Martin Alvarez FAQ page.

We ship worldwide. Shipping times may vary depending on availability and destination.

Once your order has been processed, you will receive a confirmation email with tracking details.

Please refer to our Returns & Refunds page for full details.

For assistance with sizing, please refer to our size guide.

If you require further support, our Client Services team will be happy to assist you.

All pieces are available for pre-order and are made in Italy with the utmost attention to detail.

By placing a pre-order, you reserve your piece in advance and secure priority access once it becomes available.

Delivery details will be communicated after purchase.